Reset MFA

  1. Hover on the Administration icon on the left navigation bar of the home screen. 
  2. Select Organizations from the options displayed under the Administration icon. 
  3. Click on the organization name from the organization list.
  4. On the organization view screen navigate to the Users list and click on the user name to view user details. 
  5. Click on Reset MFA at the bottom left corner.
  6. On the confirmation box click on Reset.
  7. The user will receive a reset MFA QR and authentication code in their inbox on the registered email ID.